Returns & Exchanges

Triple Aught Design stands behind the quality of our gear and offers a 30-day return window for items in new, unworn condition with original packaging. We are committed to ensuring your equipment meets the demands of your mission and daily life.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the gear is clean, then include the generated packing slip inside.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided by our portal and securely attach it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and retain your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.